Leading Philippine Organizations in a Changing World: Research and Best PracticesMa. Regina M. Hechanova, Edna P. Franco |
Contents
16 | |
Managing Our Young Filipino Workers | 37 |
Managing Contingent Employees | 61 |
Caring for and Keeping Call Center Workers | 74 |
Differences in Leadership | 90 |
Melissa Anne A Asuncion | 115 |
Managing Computerization | 139 |
The Journey to Professionalization of Small | 155 |
Managing Virtual Teams | 171 |
Bibliography | 198 |
About the Contributors | 211 |
Other editions - View all
Leading Philippine Organizations in a Changing World: Research and Best ... Ma. Regina M. Hechanova,Edna P. Franco No preview available - 2008 |
Common terms and phrases
ability aligned Asian asked Ateneo de Manila bayanihan culture Behavior benefits boss burnout call center career commitment challenge cited clerical or administrative communication computerization contingent workers contingent workforce CSRs effective emotional intelligence ensure experience Family and Nonfamily family businesses family members feel Franco global goals growth and advancement Hechanova important industry internal intrinsic intrinsic factors job level job performance job satisfaction John Gokongwei Journal leaders leadership style learning line managers Manila University means measured ment Metro Manila motivated nonfamily businesses opportunities organization organization's organizational culture outcomes percent Philippines positions professionals in family programs Psychology quality of compensation Quezon City ranked rated regular employees relationship Research respondents retention factors rewards scale score skills social strategies TABLE Technophobia tion turnover Unilab values virtual teams vision well-being Western managers women young workers today