Understanding and Communicating Social Informatics: A Framework for Studying and Teaching the Human Contexts of Information and Communication TechnologiesHere is a sustained investigation into the human contexts of Information and Communication Technologies (ICTs), covering both research and theory in this emerging field. Authors Kling, Rosenbaum, and Sawyer demonstrate that the design, adoption, and use of ICTs are deeply connected to people's actions as well as to the environments in which they are used. In Chapters One and Two, they define Social Informatics and offer a pragmatic overview of the discipline. In Chapters Three and Four, they articulate its fundamental ideas for specific audiences and present important research findings about the personal, social, and organizational consequences of ICT design and use. Chapter Five covers Social Informatics education; Chapter Six discusses ways to communicate Social Informatics to professional and research communities; and Chapter Seven provides a summary and look to the future. |
Contents
The Consequences of ICTs for Organizations and Social Life | 13 |
CHAPTER 3 | 33 |
CHAPTER 4 | 51 |
CHAPTER 5 | 83 |
CHAPTER 6 | 105 |
CHAPTER 7 | 145 |
References | 155 |
Glossary | 183 |
Reviews and Anthologies of Social | 189 |
1997 Social Informatics Workshop | 195 |
| 203 | |
Common terms and phrases
able academic activities analysis approach aspects Association audience chapter communication complex computer science computerization concepts conferences configurations consequences consultants contexts costs courses critical Department disciplines discussion effects effort empirical engineering example extension findings firms focus focused groups ICT policy ICT professionals ICT-oriented impact implementation important improve increasing influence Information Science information systems Information Technology insights institutional integration interact interest Internet involved issues Journal Kling knowledge learning levels major managers means models networks Notes Office operations organizations participants perspective policy analysts political practices present Press problems productivity programs published range reflect relevant requires Retrieved Review roles shaping SI research social and organizational Social Informatics concepts Social Informatics research society specific staff strategies structures studies teaching technical theories tion understanding University users workshop