50 Activities for Achieving Excellent Customer Service

Front Cover
HRD Press, 2003 - Business & Economics - 257 pages
Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own organization's bank of customer service learning situations.

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50 Activities for Achieving Excellent Customer Service
Darryl S. Doane,Rose D. Sloat
Limited preview - 2003

Bibliographic information

Title50 Activities for Achieving Excellent Customer Service
50 Activities
AuthorsDarryl S. Doane, Rose D. Sloat
Editionillustrated
PublisherHRD Press, 2003
ISBN0874257379, 9780874257373
Length257 pages
Subjects › 

Business & Economics / Customer Relations
Business & Economics / Human Resources & Personnel Management
  
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