Delmar's Comprehensive Medical Assisting: Administrative and Clinical Competencies

Front Cover
Cengage Learning, Mar 16, 2009 - Medical - 1552 pages
Covering the latest topics and trends, offering the best competency-based procedures, and providing the most innovative technology, it is easy to see why Delmar's Comprehensive Medical Assisting: Administrative and Clinical Competencies is the most dynamic learning package for medical assisting. In this edition, learn the most current information and procedures necessary to succeed in the medical office. Use the accompanying interactive software programs to translate this knowledge to simulated, real-world environments, and apply critical thinking skills through electronic health records (EHR) software.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
 

What people are saying - Write a review

User Review - Flag as inappropriate

This book is very informative and has a lot pertaining today. I enjoyed this book and learning from it. Thank You. Still waiting on an online copy. I think all books should be read on online since they collect dust and book mites on the shelf.

User Review - Flag as inappropriate

This book (The MOM Book) is like gold. Heavy but valuable. Don't let anyone steal it. You'll be sorry. Its the best. You could practically teach yourself.

Contents

PROCEDURES 1
ii
Associate and Bachelor Degrees
7
Health Care Settings
19
Integrative Medicine and Alternative
25
Nurse
31
Cultural Heritage in Medicine
37
Significant Contributions to Medicine
43
The Therapeutic
50
Subsequent or Return Prenatal Visits
627
Parturition
635
The Gynecologic Examination
641
Gynecologic Diseases and Conditions
650
Complementary Therapy in Obstetrics
660
Pediatrics
671
Recommended Vaccination Schedule
681
Theories of Growth and Development
687

Nonverbal Communication
56
Human Needs as Barriers
63
Coping Skills
71
The Therapeutic
81
The Stages of Grief
87
Legal Considerations
93
Contract Law
99
Implied Consent
105
Ethical Considerations
120
Ethical Guidelines for Health Care
126
HIV and AIDS
132
Recognizing an Emergency
138
Wounds
144
Musculoskeletal Injuries
150
ADMINISTRATIVE
168
Americans with Disabilities Act
174
Computers in
181
Documentation
187
Design Considerations for
194
112
201
Telecommunications
206
121
208
Routing Calls in the Medical Office
213
124
214
Legal and Ethical Considerations
219
Clinical Email
226
126
233
Patient Scheduling
239
131
241
Waiting Time
245
Medical Records
267
SourceOriented Medical Record
273
Alphabetic Filing
280
Written
300
Salutation
306
Mail Merge
312
132
324
Medical Documents
328
Finances
345
Terminology Specific to Billing
351
Medicaid Insurance
357
133
359
Legal and Ethical Issues
363
134
367
Coding
371
136
389
Daily Financial
400
Patient Account or Ledger
406
Types of Checks
412
138
417
141
423
Billing
435
Monthly Billing
441
Special Collection Situations
447
Accounting Practices
458
Cost Analysis
464
Growth Requirements
479
Means of Transmission
486
Stages of Infectious Diseases
495
Reporting Infectious Disease
501
Personal Protective Equipment
507
Donning a Gown Mask Gloves
528
The Patient History
537
Medical History Form
543
Medical History
549
Rules of Charting
556
Vital Signs
563
Measuring Temperature
570
The Physical
599
Equipment and Supplies for
605
Ears
612
with Specialty Examinations
620
Height and Weight Measuring Devices
695
Otitis Media
701
Male Reproductive
716
Sexually Transmitted Diseases
722
Gerontology
729
Gastrointestinal System
735
Examinations
743
Female Patient
749
Digestive System
750
vi
787
3018
819
Techniques
828
311
831
Steam Sterilization Autoclave
834
Laser Surgery
840
Care of Instruments
849
313
866
316
872
3110
879
3115
886
Diagnostic Imaging
895
Computerized Tomography CT
903
Rehabilitation
911
331
913
Assisting Patients to Ambulate
917
Wheelchairs
923
332
934
Nutrition in Health
944
341
946
Other Nutrients Inorganic
952
Reading Food Labels
960
Older Adults
966
Basic Pharmacology
978
Prescription Drugs
987
Drug Routes
996
Dosage and Medication
1010
Injection
1044
Procedures
1097
Criteria for PPMP
1104
viii
1110
OSHA Regulations and Students
1112
The Laboratory
1119
Panels of Laboratory Tests
1126
Specimen Collection
1132
Venipuncture and Capillary
1141
Hematology
1189
White and Red Blood Cell Counts
1196
Urinalysis
1213
Collection Methods
1219
Microscopic Examination of Urine
1227
Basic Microbiology
1246
Incinerator
1252
x
1263
Specialty
1275
Semen Analysis
1282
SECTION
1298
PROFESSIONAL
1304
Office
1310
Authoritarian Style
1316
Table of Contents
1326
The Medical Assistant
1347
Selecting the Finalists
1353
Medical Assisting Credentials
1364
American Medical Technologists
1370
Employment
1377
Appendix
1399
Appendix
1407
Appendix
1414
Glossary of Terms
1423
Glosario de términos
1453
Index
1485
Copyright

Other editions - View all

Common terms and phrases

About the author (2009)

Wilburta (Billie) Q. Lindh, CMA (AAMA), holds professor emerita status at Highline Community College in Des Moines, Washington, where she served as director and consultant to the Medical Assistant Program. During her tenure at the college, she received the Outstanding Faculty Member of the Year award for 2000. Lindh is a member of the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and has lectured at AAMA seminars and conducted in-service workshops on various topics throughout the country. She is a coauthor of respected textbooks on medical assisting, radiology, and ophthalmology, as well as the medical assistant chapter in the GUIDE TO CAREERS IN THE HEALTH PROFESSIONS.

Marilyn S. Pooler, RN, MEd, RMA(AMT), is a Professor in the Medical Assisting Department at Springfield Technical Community College, Springfield, Massachusetts. Marilyn has taught at Springfield for twenty years and previously served as chair of the Medical Assisting Department. She is on the certifying board of the AAMA task force for test construction and is a member of the executive board of the New England Association of Allied Health Educators. She is also a site surveyor for AAMA, reviewing medical assisting programs at schools and colleges seeking accreditation.

Dr. Tamparo, PhD, CMA-A (AAMA) is the former Dean of Business and Allied Health at the Lake Washington Institute of Technology in Kirkland, Washington, and founder of the Medical Assistant Program at Highline College. The author and co-author of four texts for allied health professionals, she is also a member of the SeaTac American Association of Medical Assistants and the National American Association of Medical Assistants.

Barbara M. Dahl, CMA (AAMA), CPC, served as a faculty member and coordinator of the Medical Assisting Program at Whatcom Community College in Bellingham, Washington, for 20 years. She continues to be an active member of several professional organizations, including the Whatcom County Chapter of Medical Assistants, the Washington State Society of Medical Assistants, the American Association of Medical Assistants (AAMA), and the Washington State Medical Assisting Educators. Dahl is also actively involved in medical management and personnel consulting, curriculum development, and program accreditation advising, as well as advocating for medical assistants to enjoy the right to practice in Washington.

Bibliographic information