Trust in Cooperative Risk Management: Uncertainty and Scepticism in the Public Mind

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Routledge, May 4, 2012 - Business & Economics - 320 pages
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Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world?s leading risk researchers explore all aspects of trust as it relates to risk management and communication. Drawing on a wide variety of disciplinary approaches and empirical case studies (on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform), this is the most thorough and up-to-date examination of trust in all its forms and complexities. The book integrates diverse research traditions and provides new insights into the phenomenon of trust. Factors that lead to the establishment and erosion of trust are identified. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors. Related titles The Tolerability of Risk (2007) 978-1-84407-398-6
 

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Contents

1 Trust Risk Perception and the TCC Model of Cooperation
1
Managing Risk and Building Trust through Belonging
51
Implications for Management
73
People as Intuitive Detection Theorists
95
Towards a Conceptual Model of Critical Trust
117
Implications for the Interface of Risk Assessment and Risk Management
143
7 Rebuilding Consumer Trust in the Context of a Food Crisis
159
8 Trust and Risk in Smallpox Vaccination
173
9 The What How and When of Social Reliance and Cooperative Risk Management
187
Towards Understanding Sources of Local Officials Trust in Wetlands Management
211
Cues and Process Feedback
241
Three Case Studies
267
Index
287
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About the author (2012)

Michael Siegrist is Lecturer and Senior Researcher at the University of Zurich and ETH Zurich, Switzerland. Timothy C. Earle is a Research Associate at Western Washington University, Bellingham, US. Heinz Gutscher is Professor of Social Psychology at the University of Zurich, Switzerland.

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