How to Win Friends and Influence People

In the present book, How to Win Friends and Influence People, Dale Carnegie says, “You can make someone want to do what you want them to do by seeing the situation from the other person’s point of view and arousing in the other person an eager want.” You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment. For instance, “let the other person feel that the idea is his or hers” and “talk about your own mistakes before criticizing the other person.” This book is all about building relationships. With good relationships, personal and business successes are easy and swift to achieve.

Twelve Ways to Win People to Your Way of Thinking

1. The only way to get the best of an argument is to avoid it.

2. Show respect for the other person's opinions. Never say "You're wrong."

3. If you're wrong, admit it quickly and emphatically.

4. Begin in a friendly way.

5. Start with questions to which the other person will answer yes.

6. Let the other person do a great deal of the talking.

7. Let the other person feel the idea is his or hers.

8. Try honestly to see things from the other person's point of view.

9. Be sympathetic with the other person's ideas and desires.

10. Appeal to the nobler motives.

11. Dramatize your ideas.

12.Throw down a challenge.