How to Win Friends and Influence People
In the present book, How to Win Friends and Influence People, Dale Carnegie says, “You can make someone want to do what you want them to do by seeing the situation from the other person’s point of view and arousing in the other person an eager want.” You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment. For instance, “let the other person feel that the idea is his or hers” and “talk about your own mistakes before criticizing the other person.” This book is all about building relationships. With good relationships, personal and business successes are easy and swift to achieve.
Twelve Ways to Win People to Your Way of Thinking
1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other person's opinions. Never say "You're wrong."
3. If you're wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Start with questions to which the other person will answer yes.
6. Let the other person do a great deal of the talking.
7. Let the other person feel the idea is his or hers.
8. Try honestly to see things from the other person's point of view.
9. Be sympathetic with the other person's ideas and desires.
10. Appeal to the nobler motives.
11. Dramatize your ideas.
12.Throw down a challenge.
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THE BIG SECRET OF DEALING WITH PEOPLE
HE WHO CAN DO THIS HAS THE WHOLE WORLD WITH HIM HE WHO CANNOT WALKS A LONELY
PARTTWO WAYS TO MAKE PEOPLE LIKE
DO THIS AND YOULL BE WELCOME ANYWHERE
THE SECRET OF SOCRATES
THE SAFETY VALVE IN HANDLING COMPLAINTS
HOW TO GET COOPERATION
A FORMULA THAT WILL WORK WONDERS FOR
WHAT EVERYBODY WANTS
AN APPEAL THAT EVERYBODY LIKES
THE MOVIES DO IT TV DOES IT WHY DONT YOU DO
WHEN NOTHING ELSE WORKS TRY THIS
A SIMPLE WAY TO MAKE A GOOD FIRST IMPRESSION
IF YOU DONT DO THIS YOU ARE HEADED FOR TROUBLE
AN EASY WAY TO BECOME A GOOD CONVERSATIONALIST
HOW TO INTEREST PEOPLE
HOW TO MAKE PEOPLE LIKE YOU INSTANTLY
PARTTHREE HOW TO WIN PEOPLE TO YOUR WAY OF THINKING
YOU CANT WIN AN ARGUMENT
A SURE WAY OF MAKING ENEMIESAND HOW TO AVOID
IF YOURE WRONG ADMIT
A DROP OF HONEY
HOW TO CHANGE PEOPLE WITHOUT GIVING OFFENSE OR AROUSING RESENTMENT
IF YOU MUST FIND FAULT THIS IS THE WAY TO BEGIN
HOW TO CRITICIZE AND NOT BE HATED FOR
TALK ABOUT YOUR OWN MISTAKES FIRST
NO ONE LIKES TO TAKE ORDERS
LET THE OTHER PERSON SAVE FACE
HOW TO SPUR PEOPLE ON TO SUCCESS
GIVE A DOG A GOOD NAME
MAKE THE FAULT SEEM EASY TO CORRECT
MAKING PEOPLE GLAD TO DO WHAT YOU WANT