Effective ManagementEFFECTIVE MANAGEMENT combines the solid academic presentation of a textbook with the most extensive multimedia learning package available. Williams presents management as it is practiced today through a unique story-telling approach and organization that explains management theory in terms any learner can understand. In addition, a rich electronic learning support package, called Effective Management Online, includes a MP3 audio lectures with cases, videos of the author giving additional insights into chapter topics, a rich self-test area, student PowerPoint slides, and InfoTrac College Edition. |
From inside the book
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Page 307
... give people the tools to meet tough goals . I think it's totally wrong if you don't give employees the tools to succeed , then punish them when they fail . " 89 Third , teams need structural accommodation . Struc- tural accommodation ...
... give people the tools to meet tough goals . I think it's totally wrong if you don't give employees the tools to succeed , then punish them when they fail . " 89 Third , teams need structural accommodation . Struc- tural accommodation ...
Page 363
... give good service . Assurance is the confi- dence that service providers are knowledgeable , courteous , and trustworthy . Empathy is the extent to which service providers give individual attention and care to customers ' concerns and ...
... give good service . Assurance is the confi- dence that service providers are knowledgeable , courteous , and trustworthy . Empathy is the extent to which service providers give individual attention and care to customers ' concerns and ...
Page 455
... give organizational members job - related information , to give managers and workers performance reviews from upper managers , and to clarify organizational objectives and goals . 18 Upward communication flows from lower levels to ...
... give organizational members job - related information , to give managers and workers performance reviews from upper managers , and to clarify organizational objectives and goals . 18 Upward communication flows from lower levels to ...
Contents
Environmental Change | 32 |
Management | 38 |
Personal Productivity | 39 |
Copyright | |
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achieve agers balanced scorecard basic behavior benefits Burger King choose communication company's competitive advantage competitors corporate costs create customers data mining departmentalization develop effective employees environment environmental environmental scanning equity theory example exhibit worksheets feedback firms Flix global goals hiring Home Depot ideas IKEA important improve increase industry innovation internal Internet inventory leaders manufacturing McDonald's ment million motivation Online organization organizational culture overview tab pany Pentium percent plans probability of success problems product or service profits programs questions rewards Rite Aid score share skills social responsibility specific stakeholders standards Starbucks steps strategy suppliers sustainable competitive advantage Take Two Video tasks team members tests theory things tion top managers Wal-Mart Wall Street Journal WaMu workers Workplace www.experiencing management.com