Effective ManagementEFFECTIVE MANAGEMENT combines the solid academic presentation of a textbook with the most extensive multimedia learning package available. Williams presents management as it is practiced today through a unique story-telling approach and organization that explains management theory in terms any learner can understand. In addition, a rich electronic learning support package, called Effective Management Online, includes a MP3 audio lectures with cases, videos of the author giving additional insights into chapter topics, a rich self-test area, student PowerPoint slides, and InfoTrac College Edition. |
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Page 356
... Operations 3. Service Operations 3.1 The Service - Profit Chain 3.2 Service Recovery and Empowerment 4. Manufacturing Operations and Inventory 4.1 Amount of Processing in Manufacturing Operations . 4.2 Types of Inventory 4.3 Measuring ...
... Operations 3. Service Operations 3.1 The Service - Profit Chain 3.2 Service Recovery and Empowerment 4. Manufacturing Operations and Inventory 4.1 Amount of Processing in Manufacturing Operations . 4.2 Types of Inventory 4.3 Measuring ...
Page 358
... operations management - managing the daily production of goods and services . You will begin by learning about the basics of operations management : productivity and quality . Next , you will read about managing operations , beginning ...
... operations management - managing the daily production of goods and services . You will begin by learning about the basics of operations management : productivity and quality . Next , you will read about managing operations , beginning ...
Page 379
... operations management or service operations management ? 2 . Are the customers directly involved in this operation ? If they are , in what way ? What likely effects does their involvement have on the casino's op- eration and its ...
... operations management or service operations management ? 2 . Are the customers directly involved in this operation ? If they are , in what way ? What likely effects does their involvement have on the casino's op- eration and its ...
Contents
Environmental Change | 32 |
Management | 38 |
Personal Productivity | 39 |
Copyright | |
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achieve agers balanced scorecard basic behavior benefits Burger King choose communication company's competitive advantage competitors corporate costs create customers data mining departmentalization develop effective employees environment environmental environmental scanning equity theory example exhibit worksheets feedback firms Flix global goals hiring Home Depot ideas IKEA important improve increase industry innovation internal Internet inventory leaders manufacturing McDonald's ment million motivation Online organization organizational culture overview tab pany Pentium percent plans probability of success problems product or service profits programs questions rewards Rite Aid score share skills social responsibility specific stakeholders standards Starbucks steps strategy suppliers sustainable competitive advantage Take Two Video tasks team members tests theory things tion top managers Wal-Mart Wall Street Journal WaMu workers Workplace www.experiencing management.com