Trust in Risk Management: Uncertainty and Scepticism in the Public Mind
Timothy C. Earle, Michael Siegrist, Heinz Gutscher
Earthscan, 2010 - Business & Economics - 294 pages
'An excellent collection of texts that can be recommended both to researchers and to others interested in cooperative risk management... Siegrist, Earle, Gutscher and their contributors have produced a well-written and finely edited book that improves the understandings of the relationships between trust, risk and uncertainty in cooperative risk management.'-Journal of Risk Research
'Given the importance of trust as a factor in risk communication studies, this book offers both communication scholars and their students an excellent conceptual resource.'-Science Communication
'[A]n excellent introduction into the great variety of trust studies'-Journal of Human and Ecological Risk Assessment
'Everyone knows that trust is important in managing environmental and technological risks, yet there is little agreement on the nature of trust and how to study it. Siegrist, Earle and Gutscher convinced leading American and European scholars to write twelve original essays to try to make sense of the origins and consequences of the uncertainty and scepticism common in the public mind. Although the authors use different methods, conceptual frameworks, models and theories, they all write with fervour (perhaps reflecting the importance of the topic), but maintain the highest standards of scholarship. The chapters complement each other so that the value of this book is greater than the sum of the individual chapters. Indispensable to anyone concerned with trust in cooperative risk management.'-Robert E. O'Connor, National Science Foundation
Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book, the world's leading risk researchers explore all aspects of trust as it relates to risk management and communication. The authors draw on a wide variety of disciplinary approaches and empirical case studies on topics such as mobile phone technology, food accidents and crises, wetland management, smallpox vaccination, management of US forests and the disposal of the Brent Spar oil drilling platform.
Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors.
Michael Siegrist is Lecturer and Senior Researcher at the University of Zurich and ETH Zurich, Switzerland.
Timothy C. Earle is a Research Associate at Western Washington University, Bellingham, US.
Heinz Gutscher is Professor of Social Psychology at the University of Zurich, Switzerland.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Chapter 1 Trust Risk Perception and the TCC Model of Cooperation
Managing Risk and Building Trust through Belonging
Implications for Management
People as Intuitive Detection Theorists
Towards a Conceptual Model of Critical Trust
Implications for the Interface of Risk Assessment and Risk Management
Chapter 7 Rebuilding Consumer Trust in the Context of a Food Crisis
Other editions - View all
attributes behaviour Brent Spar Chapter Coca-Cola cognitive conceptual consensus consumer context cooperation crisis criteria decisions dimensions dioxin discrimination ability distrust effects elected officials environmental evaluations example experience factors food safety Frewer genetically modified food Greenpeace hazards Hogg important in-group institutions interaction Intergroup Journal judged Kasperson knowledge listeriosis measures ment mental models mobile phone Moralistic trust negative NJDEP one’s participants people’s Perceived risk Personality and Social planning board Poortinga and Pidgeon process feedback relation between trust response bias Review Risk Analysis risk assessment risk communication risk management risk perception role route salient value similarity Sara Lee Science shared values Siegrist Slovic social dilemmas social identity Social Psychology social trust sources specific strategic trust studies of trust system trust TCC model tion trust and confidence trust in risk trust judgements trust ratings trusters uncertainty Uslaner variables versus wetlands Yamagishi